If you attended Expo! Expo! last December, you left brimming with action items and the kind of clarity that only comes from being in a room full of people who truly ‘get it.’ If you weren’t able to make it, this blog series is your backstage pass to the sessions that are still sparking conversations. Here, we revisit three powerful sessions designed to stretch how you think about design, operations and the experiences you’re building for your attendees.